Our Administrative Team
Kevin is our “Director of Details,” and is one of the two friendly voices who will greet you on the phone when you call for an initial appointment or need assistance with insurance benefits information. Kevin comes to the Integrity Family with solid experience in healthcare-related customer service. Born and raised in Pittsburgh, Kevin is Pittsburgh to the core but appreciates the variety of experiences available in other cities, n'at! Kevin is very much an animal lover and will talk your ear off about his cats if you let him!
Client Services Coordinator
Dawn Russo is one half of the office administrative team who greets you on the phone and helps to set up initial appointments. Before joining Integrity, Dawn worked many years in client-centered healthcare settings and with insurance companies. She lives in Plum with her husband, two kids, and the giant dog who all enjoy watching Pittsburgh sports. Well, maybe not the kids.
Mom says I'm not allowed in the office because I don't have any dog therapy credentials. So my job is to just make you smile if you see me here. I hope you have a good day and I'm sending you a puppy virtual hug if you need one today!